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About Us

DFP SAMBA CARPET CARE  :  is a local DFW (Metroplex) Vendor  that is ready, reliable and  proud of our commitment to environmentally friendly cleaning methods. That  means we end up saving about fifty-eight gallons of water per home, compared to traditional steam cleaners, also customers get a great service for any Restoration Project that will help environment   if you may think your carpet is not cleanable or fixable we are compromise to do the best to save your   money  and extend the  life of your carpet, floor, rugs & Furniture   of course will have an extra benefit with the Extraordinaries method we use with our revolutionary, Truck Mouthed & Roto-Vac  Equipment cleaning system, Customers really like our deep cleans with  green products  and Sanitation service,  our Company has Good Rates with BBB A+ and Five Stars with Angie's list Long Time Relationship with Apt Communities and Vendor Approve with Gables Residential, Progress Residential, Lincoln Management, ZRS Management and UDR Management if your Apt Complex Management is not listed here please be free to Contact Us  

EVERYTHING YOU NEED TO KNOW ABOUT WATER DAMAGE INSURANCE

DOES MY INSURANCE PAY FOR WATER DAMAGE IN MY HOME?

Your home insurance company will typically cover your water damage if it's considered sudden and internal water damage. For example, a burst pipe, leaking appliances or plumbing problems would all be covered by your insurance.

WHAT INSURANCE TYPICALLY COVERS

If the source of the leak or flooding is inside your home, there's a great chance it will be covered and protected by your water damage insurance. For example:

• Roof leaks
• Burst pipes
• Sewage overflows
• Toilet overflows
• Leaking plumbing
• Slab leaks
• Hot water heater breaks
• and more

Reach out to our certified water restoration professionals or your insurance company to verify the specifics.

WHAT IT DOESN'T COVER

There are a couple of things that can disqualify you from having your water or flood damage covered by your claim."Gradual damage" is a term used to represent issues that weren't sudden or unexpected. For example, if you neglected to maintain or upkeep a toilet that overflowed in your home, there's a chance your insurance will not cover the full amount of your water damage.These include:

• Damage from unsolved maintenance issues - old or neglected plumbing can cause leaks that cause water damage and mold, that would be considered "neglect" by your insurer and won't be covered.
• Flooding - rain water or water that floods your home isn't covered in standard homeowners insurance. This includes, but isn't limited to - rainwater, surging rivers, and drenched ground.
• Sewage water or leaks - most policies will not typically cover water leaking into your home from an outside water leak or sewage overflow.

WHAT TO DO WHEN FILING YOUR CLAIM

• Prevent additional damage
• Record proof of water damage
• Review your insurance policy

WHAT NOT TO DO WHEN FILING YOUR CLAIM

• Throw stuff away
• Make permanent repairs before contacting a professional
• Be pressured to use insurance vendors

HOW TO FILE A WATER DAMAGE INSURANCE CLAIM

Call your insurance company and ask the following questions:

• What is the deadline to file a claim?
• Will the claim exceed the deductible? If the water damage loss is lower than the deductible, then you'll probably want to pay out of pocket.

If you choose to file a claim, follow these steps:

• Fill out the claim forms the insurance company sends over and return them ASAP.
• Arrange for an insurance adjuster to come out to your property to inspect the damage.
• Be prepared for the insurance adjusters arrival. Show them where the damage occurred, what was affected, and provided him with an itemized list of your losses so you can speed up the process.

HOW THE CLAIMS PROCESS WORKS

Water or fire damage usually only happens to a person once in their lifetime, so the claim process can be a new and confusing situation. Our experts will guide you through the process and work side-by-side with the adjuster to get you the best compensation for your losses.

WHO TO HIRE TO REPAIR YOUR WATER DAMAGE

Depending on your insurance, you might even qualify for property improvement upgrades. Here's how we handle the insurance process:

• We have a long-term relationship with insurance companies and we'll represent your best interests.
• We know how to properly document evidence and photograph proof of damage and we'll send it to the insurance company for you.
• We'll negotiate with your insurance company for the repairs, replacements, and restoration services you need.
• We'll work with them to see if you qualify for property upgrades.

HOW TO AVOID HAVING YOUR CLAIM DENIED

• File your claim on time.
• Provide sufficient documentation/evidence of the damage to prove your claim (we can help you do this).
• Every policy lists exclusions, so double check to make sure the loss is covered.
• Take steps to prevent further loss and mitigate the damage, but DON'T make permanent repairs yet.

Restoration is the #1 water damage, flood damage and restoration services in Dallas. We have more than 11 years of experience in providing expert service for water, fire, or storm damage. Our certified water damage professionals are on-call 24/7 and will arrive at your home within 60 minutes. We provide unbeatable customer service, helping you in all steps of restoration, including filing paper that you can submit for your water damage insurance claim. We understand the stress of damage to your home and we will help you every step of the way.

• 24/7 service
• 60 min response time
• Free estimates
• Experienced & certified technicians